Privacy Policy

Privacy Policy

Information on the processing of personal data at MaxFit Oy

Information on how MaxFit Oy processes your personal information

MaxFit Oy protects your privacy. This means, for example, that we are open about what we do with your personal information, do not sell your personal information to other companies, and comply with data protection laws. Below is a description of how we process your personal information, what rights you have, what you should do if you have any questions, etc. You can tap the detailed information below to read more about what terms apply to you as a customer as well as a club member.

Who is responsible for personal information?

MaxFit Oy, company code 3146635-6, (MaxFit Oy) is responsible for the processing of your personal data

What types of personal information do we process?

The personal information processed depends on whether you are a customer or also a member of a customer club. See details below.

What is the purpose for which your personal data is processed?

We process your personal information for various purposes, see more details below. As a member of the club, it is important for you to understand that MaxFit Oy handles e.g. your purchase history and search and usage behavior on the Website to recommend other products we believe you may be interested in and to target personal offers to you.

What rights do you have and what can you do?

You have certain rights regarding the processing of your personal information. Contact MaxFit Oy customer service via this e-mail address: micke.maxfit@gmail.com. Read more about your rights below. Right of access You have the right to receive a confirmation if we process your personal data, in which case you will receive certain information, such as why we process the data and how long we save it. You also have the right to receive a copy of all your personal information. Right to correct information You have the right to have your incomplete and incorrect information corrected. Right to delete and restrict data In certain situations, you have the right to have your personal data deleted, eg if there is no legal basis for processing or we no longer need your personal data. Under certain conditions, you may have the right to demand that we restrict processing to store your information or not use it in any other way, e.g., if we no longer need your information but you need it to claim your rights in court. Right of Refusal Because we process your personal information for direct marketing purposes, you have the right to refuse to use it for this purpose. That's when we stop direct marketing. You also have the right to refuse processing that is supported by a legitimate interest. The details below tell you what the legitimate interests are. Right to transfer data When we process your personal data for the purpose of concluding a contract or with the support of your consent, you have the right to so-called data transfer. That means you can get your personal information in a compiled and machine-readable format so that you can transfer your personal information. The difference compared to accessing information is that these are just information that you yourself have given us.

What happens if we change the way our personal information is processed?

For example, if we start processing your personal information for a new purpose, collect more information or share your information with a new company, we will notify you. The latest version of the information can be found at www.maxfit.fi.

How do we use cookies?

If you want to know more about the use of cookies on our website under Cookies

More information for our customers

Below you will find more information about the processing of personal data.

What types of personal information do we process?

The information we process includes name, address, email address, gender, birthday, mobile phone number, purchase history, customer segment, product selection, search and use of our website, customer number, order number, IP address, and communication with us.

What is the purpose for which your personal data is processed? What is the legal basis for processing your personal data?

We use your personal information to process your purchases on our website, which includes the processing of your orders, returns and complaints. Legal basis for this processing: agreement We use your personal information to send you notifications about the status of delivery or problems with the delivery of ordered products. Legal basis for this processing: agreement We use your personal data to process your payments. Legal basis for this processing: agreement We want to offer different payment options and perform an analysis of which payment options are available to you, as well as find out your purchase history and check your credit information. Legal basis for this processing: agreement We use your personal information to process requests you send through our customer service, email, chat, telephone and social media. Statutory basis for this processing: agreement We use your personal data to process warranty claims and product complaints. Legal basis for this processing: agreement We use your personal information to identify you and to confirm that you are of legal age when you make a purchase on our website. Legal basis for this processing: legal obligation We use your personal information to verify your address with external partners. Legal basis for this treatment: balance of interest We use your personal information to send you newsletters and offers. Legal basis for this processing: balance of interests We use your personal information to comply with the provisions of laws, courts and government decisions. Legal basis for this treatment: legal obligation

How long do we keep your information?

To meet our obligations during and after your purchase: three (3) years from your last purchase. Based on marketing and customer service, based on a balance of interest: twelve (12) months from your last purchase. For accounting: seven (7) years and the current year according to law. The data will be stored for legal obligations for as long as is required by the applicable law. Your personal information will never be kept longer than the law allows.

Where does personal information come from?

We collect personal information directly from you when you make a purchase, contact us, etc.

Is the transfer of personal data voluntary?

All your personal information is required in order to make a purchase on our website.

Who do we share your personal information with?

We share your personal information with a company that handles ordering solutions, delivery of your products, marketing-related services such as processing and sending messages and quotes, and IT services such as warehousing and maintenance. The service company may only process your personal data in accordance with our instructions and may not use it for its own purposes. The recipients of your personal information are in the EU / EEA and in the USA. For a recipient outside the EU / EEA, we have ensured that your personal data is adequately protected by the so-called in accordance with standardized data protection rules.

Are automatic decisions made?

We do not make automatic decisions about you.

More information for our regular customers

You are a regular customer if you have joined as a member and have IDs on our website. Below you will find more information about the processing of personal data of international customers.

What types of personal information do we process?

The information we process includes name, address, email address, gender, birthday, mobile phone number, purchase history, membership information, membership status, customer segment, product selection, search and usage behavior on our website, order number, order number, IP address and communication with us.

What is the purpose for which your personal data is processed?

We process your contact information so that we can target you with personal offers, send newsletters and communicate with you if you have questions, opinions, etc. The information we process is your purchase history, search and usage behavior on our website, address, gender, date of birth, customer segment, you with products we believe you will also be interested in, as well as to target personal offers for you.

For this purpose, we evaluate and analyze your personal information. This means the so-called. profiling. The result of profiling is that certain club members receive certain offers and others receive different types of offers.

What is the legal basis for processing your personal data?

The legal basis for processing your personal data for the above-mentioned purpose is to meet the membership conditions of MaxFit Oy's customer club.

How long do we save your data?

Your personal information will be processed for the above purpose if you are a member of a client club.

Where does personal information come from?

We collect personal information directly from you when you become a member, contact us, etc.

Is the transfer of personal data voluntary?

All your personal information is required in order to receive current offers, access to membership prices, opportunity discounts, etc. in accordance with the terms of MaxFit Oy's customer club.

Who do we share your personal information with?

We share your personal information with a company that provides us with marketing-related services, such as processing and sending messages and offers, as well as customer analysis and IT services, as well as warehousing and maintenance. The service company may only process your personal data in accordance with our instructions and may not use it for its own purposes. The recipients of your personal information are in the EU / EEA and in the USA. For a recipient outside the EU / EEA, we have ensured that your personal data is adequately protected by the so-called in accordance with standardized data protection rules.

Are automatic decisions made?

We do not make automatic decisions about you.